Shipping policy

📦 Shipping Policy – MarcRoom

Last updated: (december 19, 2025)

At MarcRoom, we are committed to delivering your orders efficiently and transparently. Below you’ll find all the details related to our shipping process, timelines, and conditions.

🚚 Shipping Destinations

We currently ship to:

  • 🇺🇸 All 50 U.S. states

  • 🌎 Selected international countries (availability may vary by product)

If your country is not available at checkout, please contact us at support@marcroom.com.

⏱️ Processing Time

  • Order processing: 1–3 business days

  • Orders are processed Monday through Friday, excluding holidays.

  • Once your order is processed, it will be handed over to our shipping partners.

📦 Shipping Time

Shipping times vary depending on the destination and product supplier:

  • United States: 7–15 business days

  • International orders: 10–20 business days

Please note:

  • Some items may ship separately.

  • Delays may occur due to customs, weather conditions, or high-demand seasons.

💰 Shipping Costs

  • Free Shipping on eligible orders (when applicable).

  • Shipping costs (if any) are calculated at checkout based on destination, weight, and shipping method.

🔍 Order Tracking

  • A tracking number will be provided once your order has shipped.

  • Tracking information may take 24–72 hours to update after shipment.

You can track your order directly from the confirmation email or by contacting our support team.

🏠 Incorrect Address & Failed Delivery

Please ensure your shipping address is accurate.
MarcRoom is not responsible for:

  • Orders shipped to incorrect or incomplete addresses provided by the customer

  • Packages marked as “delivered” by the carrier

📦 Lost or Delayed Packages

If your package appears delayed or lost:

  • Contact us at monarcadocasualstore@gmail.com

  • We will work with the carrier to resolve the issue as quickly as possible

🛃 Customs & Duties (International Orders)

  • International orders may be subject to customs fees, duties, or taxes.

  • These charges are the responsibility of the customer and are not included in the item price or shipping cost.

❓ Questions

For any questions regarding shipping, feel free to contact us:

📧 Email: monarcadocasualstore@gmail.com
🌐 Website: https://marcroom.com